Request old or replacement records
Replacement completion or extract documents and other apprenticeship and traineeship records are available from the Department of Education and Training for apprenticeships and traineeships completed in Queensland. Replacement records provided incur a fee (ranging from between $18.05 to $19.50) payable to the department. Once the department receives your application, you will be contacted within 10 working days to discuss the records found, payment options and where the documentation should be forwarded to. No payment is required with the initial application.
Application can be made for the following documents from the Queensland Register of Apprenticeships and Traineeships:
Certified copy of completion certificate or extract noting completion of apprenticeship or traineeship
A completion certificate is issued to apprentices and trainees by the department upon completion of their apprenticeship or traineeship. This certificate is separate from your qualification certificate which is issued by your training organisation (college).
If you are requesting a replacement completion certificate, the year in which you completed your apprenticeship or traineeship will determine whether a certified copy of that completion certificate or an extract from the register of apprenticeships and traineeship is issued.
Certified copy of indentures
Indentures were issued at the commencement of apprenticeships and signed off on successful completion. Indentures were issued for apprenticeships which commenced prior to the early 1980s.
Extract from the register of apprenticeships and traineeship
Extracts can be provided to apprentices and trainees who completed partial training in Queensland and are wishing to seek credit to continue their apprenticeship or traineeship in another state or territory. Extracts will be issued if the apprenticeship/traineeship was not completed or the department has no other completion documentation.
While the department will endeavour to provide you with the documentation you have requested, we can not guarantee this as some historical records may be unavailable. In these circumstances, an officer of the department will contact you to discuss further options.
Requests for documentation which is older than 65 years (from date of completion/cancellation of apprenticeship) is also publicly available from Queensland State Archives.
Apply for replacement documents
If you are seeking replacement documentation/extracts for your own records, you will need to complete and send the apprenticeship/traineeship historical records form (PDF, 95KB).
If you need to give permission for the department to release any information we find in relation to your request for replacement documents/extracts to a third party, you and that third party will need to complete the ATF-008 Authority to release information to a third party form in addition to the above form and forward to the department. If you require information to be released to a third party, your application will not be processed until the department has received both forms.