Who's who in apprenticeships and traineeships
Department of Education and Training
The department, under the Further Education and Training Act 2014, oversees the apprenticeship/traineeship training contract and provides advice and assistance to new and existing stakeholders and parties of the apprenticeship/traineeship system in Queensland, that includes, but is not limited to:
- state government-funded training
- details of supervising registered training organisations funded by the department to deliver training
- the rights and obligations of the employer and the apprentice or trainee
- administrative matters, relating to an apprenticeship or traineeship
- travel and accommodation subsidies for apprentices and trainees (except school-based who should contact their school)
- providing advice on issues that may arise between employers and apprentices and trainees
- support for apprentices and trainees with a disability
- strategies for workforce development
- the roles of the supervising registered training organisation and the Australian Apprenticeship Support Network provider.
Officers from the department may visit the workplace to assist with any issues.
For further information or advice, phone the department through Apprenticeships Info on 1800 210 210.
Australian Apprenticeship Support Network (AASN) providers
AASN providers are contracted by the Australian Government, and are the first point of contact during the life cycle of the training contract, to:
- provide general information on apprenticeships and traineeships
- assist in completing and lodging training contracts
- provide advice on eligibility for Australian Government incentives
- arrange payment of Australian Government incentives and allowances
- make regular contact with employers and apprentices/trainees to check on the progress of training
- provide employers and apprentices/trainees with induction information.
Find the AASN provider closest to you by phoning 13 38 73, or visit the Australian Apprenticeship Support Network website.
Supervising registered training organisations
(also referred to as training organisations)
Once a registered training organisation is chosen, and agrees, to deliver the training and assessment for an apprenticeship or traineeship, it then becomes the 'supervising registered training organisation' (also known as SRTO or your training organisation). The training organisation works with employers and apprentices/trainees to develop a training plan, deliver training, undertake assessment and issue the qualification upon successful completion of the apprenticeship or traineeship
Group training organisations
(also referred to as GTOs or group schemes)
Group training organisations employ apprentices and trainees and place them with different host employers on a short or long-term basis.
Group training organisations may:
- screen and recruit apprentices and trainees
- handle the administrative requirements of apprenticeships and traineeships
- pay apprentices and trainees
- charge host employers an hourly rate for the time apprentices and trainees work, based on the cost of wages, WorkCover, superannuation and - in some instances - an administrative charge
- arrange the off-the-job training components of apprenticeships and traineeships.
To find a group training organisation in your area, call 1800 819 747 or visit the Group Training Association website.
Where apprentices or trainees are employed by a group training organisation, they will be placed with host employers to develop the skills necessary for their apprenticeship or traineeship.
Hiring an apprentice or trainee from a group training organisation enables host employers to participate in the employment and training of apprentices and trainees to suit their business needs.
Parent or guardian
If an apprentice or trainee is under 18 years of age and in the care and control of a parent or legal guardian when they enter into an apprenticeship or traineeship, the parent or guardian will need to:
- sign the training contract
- ensure that the apprentice or trainee fulfils all their responsibilities under the apprenticeship or traineeship
- support the schedule of education, training and employment (for school-based apprentices and trainees).
Once the apprentice or trainee turns 18, the parent or guardian ceases to be a legal party to the training contract and is no longer responsible for the apprenticeship or traineeship.
In the case of a school-based apprentice or trainee, the school must approve and be involved in the apprenticeship or traineeship. The school's involvement includes:
- Negotiating a schedule of education, training and employment with the training organisation, the employer and the school-based apprentice or trainee. The schedule outlines when the school-based apprentice or trainee is at school, at work, or attending training.
- Helping the school-based apprentice or trainee to modify their school timetable to include time for working with the employer and training with the training organisation.
- Providing support to the school-based apprentice or trainee throughout the school-based apprenticeship or traineeship.
Visit the Facts for schools page in the School-based section for more information.