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Apprenticeships Info provides Queenslanders with advice, support and referrals relating to apprenticeships, traineeships and training options.

We are committed to providing a high standard of easily accessible customer service. Our committment to customer service is outlined in our Customer Service Charter (PDF, 64KB).

Contact us:


Apprenticeships Info provides apprentices, trainees and other stakeholders of the apprenticeship and traineeship system with a number of self-service applications which may answer the query you have. Visit the About Us page to find out more.


The Apprenticeships Info telephone and email service operates Monday to Friday from 8.30 am to 4.45pm.

Telephone: 1800 210 210*
*Calls are toll free from landlines. Calls from mobiles or pay phones are extra.

Users who are deaf or have a hearing or speech impairment can call 1800 numbers through the National Relay Service:

In person

A list of Training Queensland regional office locations can be found on the Training Queensland website.

Not sure which office is closest? Search the Find Your Local Training Queensland office guide (PDF, 1.6MB) to locate your local Training Queensland office.

Complaints relating to a training contract

Employers, apprentices, trainees, parents/guardians and other persons with sufficient interest may lodge a complaint with the department relating to their training contract. Visit the ATF-002 Complaint about or appeal against a decision information sheet for more details and to find out how to submit your complaint.

This page was last updated at 28-September-2015
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