Contact Us
The Apprenticeships Info telephone and email service is available to all Queenslanders for advice, support and referrals relating to apprenticeships, traineeships and training options.
Opening hours
The Apprenticeships Info telephone and email service operates Monday to Friday from 8.30 am to 4.45pm.
Telephone: 1800 210 210*
Email: apprenticeshipsinfo@qld.gov.au
Website: www.apprenticeshipsinfo.qld.gov.au
*Calls are toll free from landlines. Calls from mobiles or pay phones are extra.
Users who are deaf or have a hearing or speech impairment can call 1800 numbers through the National Relay Service:
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TTY users phone 1800 555 677 then ask for 1800 210 210
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Speak and Listen (speech-to-speech relay) users phone 1800 555 727 then ask for 1800 210 210
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internet relay users connect to the National Relay Service and then ask for 1800 210 210
Further contact information
Contact us in person
If you need to return a form, have information requested by the region, or wish to visit a region, you can find a list of district training office locations at the Training website.
Not sure which office is closest? Use the Find Your Local Training Queensland office guide (PDF, 1.5MB) to locate your local Training Queensland office to which you need to submit your apprenticeship and traineeship forms for processing or to send training contract for registration.
Please note: Department of Education, Training and Employment email addresses, have in the past contained the extension @deta and @det. Please be advised that the accepted extension is @dete and after 31 March 2013, emails using the extension of @deta or @det will be decommissioned. Please ensure you use the extension @dete in the future.
Feedback
While we welcome your compliments on our service, we are always striving to improve the quality of service provided to our clients. If you have a compliment, complaint or feel our service could be improved, please complete our feedback form.
Enquiries
Got an enquiry? Get the answers! Fill out the enquiry form.
